Maintenance Options for Returns and NOC Items

Using the three-dot menu, you can correct ACH NOC items and mark Returns as reviewed.

To correct ACH NOC items:

1. Select NOCs/Returns from the ACH menu.
2. Select the three-dot menu to the right of the item and then select View/Edit Change. A separate window will display the NOC item information.
3. The NOC Correction Information screen will then display the Original Value and Corrected Value, as well as other related participants. You have the option of correcting individual NOC items or correcting all related participant NOC items that need resolution.

   Each NOC item needing resolution will list the Original Value in RED and the Corrected Value in GREEN for easier differentiation.

   • To correct ALL related participants and batches, select the Correct All in Participants and Batches button. All participants and ACH batches corrected will then display a green Corrected to All button.
   • To correct all related participants' NOC items, select the Correct All button. Each related NOC item's Correct button will then change to a green Corrected button and the Correct button next to the Related Participants heading will change to a green Corrected to All button.
   • To correct a single NOC item, select the Correct button below the NOC information listed. The Correct button will then change to a green Corrected button.
   • To correct related ACH batches, select the Correct All button next to the Related ACH Batches header. All batches listed under this heading will then show as Corrected and the Correct button next to the Related ACH Batches heading will change to a green Corrected to All button.

To mark Return items as reviewed:

1. Select NOCs/Returns from the ACH menu.
2. Select the three-dot menu to the right of the item and then select View/Edit Change.
3. A separate window will display the Return item information.
   • The top of the Return Correction information screen provides the reason the item was returned, as well as the Original and Corrected values.
   • Related Participants and ACH Batches are listed below with their item information, as well as the Original and Corrected values.
   • To mark an item as Reviewed, select the Mark as Reviewed button. The button will then change to a green Marked as Reviewed button.

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