Exceptions

The exceptions are a listing of items that were processed in the nightly Update process but were not listed as items the customer had authorized. These items will be awaiting customer decisions on whether they are to be paid or returned.

To process these exceptions, you can select the edit/pencil icon or select each listing individually.

By using the edit from the main screen, it will allow you to check mark those you wish to approve/return all at once.

By accessing an individual item, the option to approve, fix or return will populate.

19743