Notices

This tab is only available if enabled by the financial institution.

The View Accounts >> Overview > ACH section will display the number of notices that are unworked.

The unworked notices are displayed by default, however, the display can be changed using the date drop down to Last Month, This Month, or a specific date range.

Select the three-dot menu on each item to access more options:

View/Edit Change:

• NOC items or Return items: Additional information will display in a new window.

  

• NOC Correction Information will then display. You can opt to correct individual NOC items or correct all related participant NOC items that require resolution.

  

  Each NOC item needing resolution will list the Original Value in red and the Corrected Value in green for easier differentiation.

  To correct all related participants and batches, select the Correct All in Participants and Batches button. All participants and ACH batches corrected will then display a green Corrected to All button.

  To correct all related participants NOC items, select the Correct All button. Each related NOC item’s Correct button will then change to a green Corrected button and the Correct button next to the Related Participants heading will change to a green Corrected to All button.

  To correct a single NOC item, select the Correct button below the NOC information listed. The Correct button will then change to a green Corrected button.

  To correct related ACH batches, select the Correct All button next to the Related ACH Batches header. All batches listed under this heading will then show as Corrected and the Correct button next to the Related ACH Batches heading will change to a green Corrected to All button.

• Marking as Reviewed: The top of the Return Correction Information screen provides the reason the item was returned, as well as the Original and Corrected values.Related Participants and ACH Batches are listed below with their item information, as well as the Original and Corrected values.To mark an item as Reviewed, select the Mark as Reviewed button. The button will then change to a green Marked as Reviewed button.

  

• Mark as Resolved: The Mark as Resolved will change the status to Marked Resolved, marking it as a worked notice. This is helpful if it has been manually processed, or the item was in a one-time batch that resulted in a NOC. If Mark as Resolved is chosen in error, the Mark as Unworked will place the status back to unworked.

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