How Does the Positive Pay Process Work?
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Step 1: Customer may add Issued Checks or Import a file
Note: The default cutoff for Positive Pay additions and decisions is 3:00 p.m. CST.
To manually add a check:
- Select + to manually add checks or import a file.
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- Select the input method. You have the option to save import file formats as a template for future use.
If the Customer Imports the File
The file can be one of two different formats:
- Fixed Length
- CSV (comma-separated values) / Comma Delimited
- The user will select the fields that are contained in the file. The fields must be in the order they are saved in the CSV file.
- Enter the number of lines to skip if any header information is included in the file.
- If amounts in file exclude decimals, select that option at the end of the upload screen.
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Step 2: Exceptions
Any exceptions will be listed for you to consider.
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Select the appropriate decision.
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Any previous decisions will be listed in on the main Positive Pay page and can be displayed by a date range.
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Note: We recommend that Positive Pay customers set up the "Positive Pay Exception" alert. This will alert them anytime there is an exception that needs attention.**
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