How Does the Positive Pay Process Work?

Step 1: Customer may add Issued Checks or Import a file

Note: The default cutoff for Positive Pay additions and decisions is 3:00 p.m. CST.

To manually add a check:

1. Select + to manually add checks or import a file.

   

2. Select the input method. You have the option to save import file formats as a template for future use.

   

If the Customer Imports the File

The file can be one of two different formats:

• Fixed Length
• CSV (comma-separated values) / Comma Delimited
  • The user will select the fields that are contained in the file. The fields must be in the order they are saved in the CSV file.
  • Enter the number of lines to skip if any header information is included in the file.
  • If amounts in file exclude decimals, select that option at the end of the upload screen.

    

    

Step 2: Exceptions

Any exceptions will be listed for you to consider.

Select the appropriate decision.

Any previous decisions will be listed in on the main Positive Pay page and can be displayed by a date range.

Note: We recommend that Positive Pay customers set up the "Positive Pay Exception" alert. This will alert them anytime there is an exception that needs attention.**

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