Changing/Resetting Your Password - Forgot Password
Users can change/reset their CSIeSafe password directly from the website by clicking on the Forgot Password link.
CSIeSafe requires users to change their password every 90 days.
Users are not permitted to reuse any of their previous four passwords.
Passwords must contain at least 8 alphanumeric characters.
For security, users are automatically logged out of CSIeSafe after 15 minutes of inactivity.
Users are locked out of CSIeSafe after six unsuccessful login attempts. The lockout will automatically expire after 30 minutes and the user can attempt logging in again or use the Forgot Password feature.
To change or reset your password:
Browse to the CSIeSafe website: https://www.csiesafe.com/login.com.
Click on Forgot Password.
Enter your Username (email address associated with your CSIeSafe account) and complete the CAPTCHA characters request.
Click Email Me. An email will be sent to your regular email client.
Close your CSIeSafe browser tab.
Check your regular email client inbox for a Password Reset Request from CSIeSafe. Click on the link provided.
A Reset Password browser tab will open. Enter your new password and click Submit.
The message, Your password has been successfully changed!, will display beside the Submit button. Click on Return to Login.
Log into CSIeSafe with your username and newly changed password.
