Session report

This is an extensive report that will display a listing of all customer actions while they are logged in. This report can only be generated for one customer at a time; this is done by entering the customer's username in the Username field:

The Username field is not case-sensitive, but it is a required field. An alert message will appear if the field is left blank or if the username is entered incorrectly. Checking the date box provides fields for date range and time range:

This report has several sections and will provide subheadings for each section on the left above the column headings. The columns of the report will vary by section and will provide relevant information for each section.

The Action column will note if a user was unlocked by core administration personnel.

Note: When a user logs in after a forced password change or email verification, it will be listed as a Successful login.

Examples of the sections of the report will follow.