Point Settings tab

CSI’s Fraud Anomaly Detection solution was developed as a point-based system.

This is the region of the FAD tab that will contain all the business rules (also known as "triggers") along with their:

• Point values: representing the value of the anomalous activity
• Thresholds: can be broken down into two types of thresholds:
  • Amount Thresholds: will only trigger a point value to be added towards a point cap if a user tries to utilize over X% of an account balance.
  • Usage Thresholds: will trigger every time, until an activity is considered normal by the system. If a threshold of 20% is set for a login IP address, then when that new login IP address has been used enough to be considered 20% of the total logins in the past 6 months (customizable by the bank), then the system will stop adding points towards the cap and will no longer consider this IP address anomalous when the user logs in.
• Depreciation Values: determine the point retention for a business rule. If a depreciation value of 3 is set next to a business rule, then that total point value will slowly depreciate over the course of 3 days. Depreciation of points occurs on a daily basis.

  

These values are fully customizable by a bank employee and can be modified on a bank wide level, or on the individual customer level.

Customer Lookup allows you to search for as specific customer by username, name, SSN email, or Bill Pay Subscriber ID.

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