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Corporate Customer Process: Managing Filters on Accounts

Once the corporate customer's account is enabled for ACH Filtering, it will be displayed on the Positive Pay Filters Section in Digital Banking. Select an account to view its Details, Transactions, and associated Lists.

  • Details: Displays the email addresses associated with the account. These are the email addresses that will receive notifications for the account from the ACH Positive Pay service.
  • Transactions: Displays ACH Exception Items. Items in need of review are displayed on the Review Transactions section, while previous decisions are displayed in the Review History section.
  • Lists: Displays any Allow List (Whitelist), Block List, or Watch List that has been established for the account. ACH transactions that match a company on the Allow List are automatically processed. Those matching the Block List are automatically rejected (unposted), and those matching the Watch List will generate an email notification.

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In This Section

Add an Email Address for Notifications

Edit or Delete an Existing Email Address for Notifications

Add a Company to the Allow List (Whitelist)

Add a Source or Transaction Type to the Block List or Watch List

Edit or Delete a List Item

Review an ACH Positive Pay Exception Item

Mass Accept/Reject Positive Pay Exception Items

See Also

When the customer user name is invalid, why does it ask the security question instead of saying it's invalid?

Changing a Customer’s Password

Helpful Reports to Review

How are customer alerts generated?

Manually Adding a Customer

Manually Building a User

Marketing using E-Mail Campaigns

Password Security Check

How to Set Up Custom Text

Searching for a Customer

Editing a Customer’s Security Question Answers

Unlocking a Customer

Adding Accounts to a Profile

Removing Accounts from a Profile

What is a Universe?

Managing Self Enrollment Requests

Managing A2A (External Transfers)

Processing Wires

Automatic Wire Processing

Processing ACH

SBA 7(a) Express Lending Platform

Setting Up ACH Positive Pay

Transfers

Card Transaction Disputes

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